“As continuity of care diminishes with fewer
primary care physicians, more part-time physicians, and the divorce of inpatient and outpatient practitioners, coordination of care assumes an increasingly central role.”

Thomas Bodenheimer, M.D.

n engl j med 358;10 www.nejm.org march 6, 2008

[Dr Bodenheilmer is not affiliated and is not endorsing Referalink.]

A physician can use Referalink to create an order or referral and send it along with clinical information to any other healthcare provider, optain an authorization, track the patient appointment status and the resulting consult report:

• Use Referalink to track patients between your Accountable Care Organization (ACO) partners
• Web portals for ordering provider, specialist and authorizating insurer or ACO
• An ordering or referring provider enters all orders and referrals in a single place to any provider for any healthplan.
• Our referral coordinators will obtain precerfication or authorization and communicate with referred-to provider.
• Our Patient Call Center will call your patients to determine if they have complied with physician order(s) by making an appointment with specialist.
• Our network will communicate with the referred-to specialist asking for their consult report. We will capture the report and link with order thus "closing the loop".
• Your staff have online access to order, authorization, clinical documents, consult report, notes and a case management report

Benefits

• ACO can authorize referral or order
• Networks identify why patients are sent out-of-network
• Alerts identify compliant and non-compliant patients
• Send clinical notes along with referral or order
• Match consult report back to order automatically
• Secure messaging between providers
• All information available online 24x7
• Training takes about an hour

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